Deep dive
Block someone in one tap and they're gone — disconnected, their messages off your phone, and reported to us if they've sent you anything. And if you ever want to leave, you can delete your account and your data yourself.
Someone won't leave Mei alone.
Blocking often isn't really blocking.
One tap: gone — and reported.
Your safety, your data, your call.
Blocking disconnects you, removes their messages and requests from your phone straight away, and stops them contacting you until you unblock them.
Blocking also reports them if they've sent you anything. You can include the messages you received — your phone decrypts them for the report, because we can't read your messages ourselves.
Delete your account in the app with a code we email you. Your profile, details, connections and messages are deleted, and your connections see that you've gone.
Open the conversation, tap the menu and choose Block — or Report, which also disconnects you and keeps them away for at least 48 hours.
Everyone you've blocked is listed in your account. Unblock someone there if you change your mind.
Ask for a code by email, then confirm with the code and your password. Once it's done, it can't be undone.
Reports take effect automatically, straight away. Reports from three different people within 30 days put an account on hold for a month, with no new connections. Three more after that, and the account is banned for good. A report that is dismissed no longer counts.
Read our community standards →Both disconnect you. Report always reports the person; Block reports them if they've sent you anything. Report keeps them from contacting you for 48 hours. Block keeps them away until you unblock them, and removes their messages from your phone.
Only if you choose to include them. Your messages are end-to-end encrypted, so your phone decrypts what they sent you and adds it to the report. We delete that copy when the report is dismissed or after 30 days — or, if it led to a ban, 90 days after the ban is final.
Your profile, your details, your groups, connections, requests and messages, your keys and the apps you signed in to. What remains is an anonymous record without your name, email or share code, documents and contracts you shared with companies, and reports about abuse.
No. You can sign up again with the same email after 7 days, but that starts a brand-new account.
Not while you're the guardian of a child's account — end that link first.
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